Start a discussion

I've seen this wizard not work properly with some routers... in addition to needing ports 443 and 80 open for RDWeb, and 1723/4500 for VPN, the wizard wants UPnP enabled on the router. IF UPnP isn't enabled, there will be error messages, but everything will work properly. I usually only open port 443, disable UPnP, and the wizard errors about 80 being closed, but everything still works fine.

Another possible fix for this issue can read here Set up Anywhere Access wizard completed with errors, VPN was not configured successfully

This worked for me too!!  (And I searched for solutions for many days also... :-/ )

Eric, can we work on this together? Would like to dive deep on this issue because it seems a bug to me. I need to connect with Teamviewer to that server and have a look. We can connect also with Skype if you wish.

Have tried everything in this thread. Nothing worked. New install on a brand new Dell server. Migration from SBS 2011 completed.  Only interested in the RWA for now.  Keep getting the VPN error even though I am not intested in, nor chose to setup the VPN option.  The link for troubleshooting VPN generated by the wizard is completely unhelpful. Any thoughts on this?

I Had the same error. Ended up just checking RWA and it still came up with VPN error but the RWA worked ok and users logged in fine.

I also have an issue that looks just like Donna's. I can go through the wizard with no boxes checked - OK. I can check VPN and it succeeds. However, when I go through the wizard again with RWA, the wizard spends about 10-15 minutes 'setting up VPN' and then ends up with the same screenshot. I don't understand how if I check VPN it succeeds, but if I check ONLY RWA it fails with a VPN error AND a RWA error.

I'm not sure if I should start another thread, since this one appears to be solved, but since it is a similar issue to what I'm trying to solve, I thought I'd try here first.

I did try this:

I had that once and here is how I solved this:
 

1. Run the Access Anywhere wizard and uncheck VPN and RWA, reboot the server,
2. Run the Access Anywhere wizard and check Remote Web Access, reboot the server,
3. Run the Access Anywhere wizard and check VPN, all options are checked now.

This did not fix the issue for me. I still have the error Donna had without the VPN message. I believe this leads to the critical error I have in the Windows Dashboard under health settings that states, "

Remote Desktop Services is not configured correctly. You must configure Remote Desktop Services to remotely connect to computers in your network". I am not 100% sure though. I can access "remotewebaccess", but I'm just trying to completely solve this. Like Sabastian, I'm not an IT pro, but I didn't have these issues with WSE2012R2.

Any ideas on what else I should be looking at? Thanks.

Sabastian,

Thanks for this. Donna's issue was more complicated. She had a custom installation DVD that had some languages loaded that were installed during the initial installation what caused the installation of the Essentials bits to fail without any warning. Very strange issue but I was able to resolve this issue after many hours of searching.

Wow. God. I never thought that'd work. It did! I dug for 2 days through several forums, tried everything I could think of....this did the trick!
 

Hi,

I am also experiencing the very same error on a clean WSE2016 installation (RDP issue only, not VPN). Worked fine before reinstallation. Tried a completely new clean install. Same error again. I can RDP into the server, I can access the web site, but I cannot RDP onto clients desktops as there seems to be a fault in RDP gateway services. I will gladly help with anything I can to get this sorted out.  (This is a Home server 2011 replacement and I am not an IT pro, just a home user with ambitions ;-)

I have searched the web and tried several stuff for 2 days now, but nowhere is a definitive solution to this. Or, at least I can't find it.

Edit: Correction, I actually CAN log into the servers Website and CAN RDP into my clients thru the gateway. I don't see any limitations in functionality, but this error message is really annoying.

Hi Mariette,

No, this did not fix it.

1. Run the Access Anywhere wizard and uncheck VPN and RWA, reboot the server.I ran it with no check marks, no errors. Rebooted.
2. Run the Access Anywhere wizard and check Remote Web Access, reboot the server.I ran it again with only RWA checked. 3 errors. 1.VPN was not configured successfully. 2. There is an error in your Web server settings. 3. There is an error in your Remote Desktop Services settings. Rebooted the server.
3. Run the Access Anywhere wizard and check VPN, all options are checked now.
4. I ran it again and checked VPN and left RWA. Same 3 errors. 3 errors. 1.VPN was not configured successfully. 2. There is an error in your Web server settings. 3. There is an error in your Remote Desktop Services settings.  Rebooted the server.
5. I reran all of the steps again and have the same result.

We could get along without the VPN if we could get Remote Web Workplace running.

Hello Donna,

I had that once and here is how I solved this:

1. Run the Access Anywhere wizard and uncheck VPN and RWA, reboot the server,
2. Run the Access Anywhere wizard and check Remote Web Access, reboot the server,
3. Run the Access Anywhere wizard and check VPN, all options are checked now.

Did this fix it?