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Windows Server 2016 Essentials Role - Server Folders Empty

The Server Folders tab shows "Refreshing the list of items" but never shows the previously setup folders.  Yes the "Windows Server Essentials Storage Service" is running.  Restarting the service and reloading the Dashboard seems to resolve the problem.  What is interesting is this server has been configured to backup using the Acronis Cloud Backup client.  I noticed that the backups seem to stall and take off as soon as the Storage Service is restarted.  

Is this a known issue with W2016?


John Bouley John Bouley
Published 08/22/2018 17:02
  • Essentials Experience Role
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John Bouley

I was able to resolve this problem by restarting and making sure all updates were installed.  The Acronis backup now completes and the Essentials Storage Service remains running.


replied 11/11/2018 16:49
Mariette Knap

Thanks, John! Good to see it is solved now.

replied 11/11/2018 16:56
Mariette Knap

That could be a conflict with VSS writers and Acronis. I would contact them.

replied 09/20/2018 06:32
Last Activity 11/11/2018 16:56