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There is an error in your remote desktop services settings when you run the Repair Access wizard

There is an error in your remote desktop services settings when you run the Repair Access wizard

When you run the Repair Anywhere Access wizard you may get ‘There is an error in your Remote Desktop Services settings. You will also see in the Dashboard.log in C:\ProgramData\Microsoft\Windows Server\Logs the following error:

ConnectivityCenter: Suggestion: There is an issue with your Remote Desktop Services settings that cannot be automatically repaired. Please contact Product Support.
ConnectivityCenter: Overall status: Error

The result is the error you see in the screenshot below.

There is an error in your remote desktop services settings when you run the Repair Access wizard

Here is how we fix that.

  1. From an elevated Powershell prompt type Install-WindowsFeature RSAT-RDS-Gateway. On a slow server, this can take a few minutes to complete.
    Install-WindowsFeature RSAT-RDS-Gateway
    There is an error in your remote desktop services settings when you run the Repair Access wizard
  2. Once this has been completed you see this
    There is an error in your remote desktop services settings when you run the Repair Access wizard
  3. From Administrative Tools start Remote Desktop Gateway Manager
    There is an error in your remote desktop services settings when you run the Repair Access wizard
  4. RD Gateway Server is complaining that ‘something’ is not good.
    There is an error in your remote desktop services settings when you run the Repair Access wizard
  5. Right-click as in the screenshot and choose Properties.
    There is an error in your remote desktop services settings when you run the Repair Access wizard
  6. Choose tab SSL certificate and click Import Certificate’.
    There is an error in your remote desktop services settings when you run the Repair Access wizard
  7. Choose the certificate issued to remote.domain.com and click Import.
    There is an error in your remote desktop services settings when you run the Repair Access wizard
  8. It should now show your remote.domain.com certificate as shown in the screenshot.
    There is an error in your remote desktop services settings when you run the Repair Access wizard
  9. Run the Repair Anywhere Access wizard again and now it should complete without any issues.
    There is an error in your remote desktop services settings when you run the Repair Access wizard

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