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How to install Service Pack 1 for SBS 2003

Stay current with the latest software and security updates with this important set of updates. With Windows Small Business Server 2003 Service Pack 1, you can take advantage of several key product improvements, including: Enhanced security and performance, Increased reliability and Improved productivity and collaborations.

TERMS This document and what comes with it are provided as-is with blunt warning: Use at your own risk, buyer beware.You break your system; you own the resolution as well. We have no liability for what you do, or can't do, or fail to do with this information. Your entire protection is to start over again with a protected backup, or from protected system. If you don't want to accept this idea, please don't use this document.

Windows Small Business Server 2003 Service Pack 1 includes the latest updates to Windows Small Business Server and its product technologies:

  • Windows Server 2003 Service Pack 1
  • Windows SharePoint Services 2.0 Service Pack 1
  • Exchange Server 2003 Service Pack 1
  • Windows Small Business Server 2003 Service Pack 1
  • Component Windows XP Service Pack 2 for Client Deployment
  • Microsoft Office Outlook 2003 Service Pack 1 for Client Deployment

Additionally, the following updates are available for the Windows Small Business Server 2003 Premium Edition:

  • Microsoft SQL Server 2000 Service Pack 4
  • Microsoft Internet and Security Acceleration (ISA) Server 2004

Take your time and read this document that was written by a group of SBS MVP's.

What is SP1 for SBS 2003 and what you need to know - foreword.

We do not pretend to know things better then Microsoft by publishing this document. This document should be seen as the 'extra hands' every administrator can use to install and maintain Small Business Server 2003. As always read the release notes Microsoft publishes with a service pack and use this document to assist you installing Small Business Server 2003 Service Pack 1. You can download your pdf for offline reference here.

Who worked on this document

The following MVP's worked on this document:

  • Susan Bradley
  • Jeff Middleton
  • Marina Roos
  • Kevin Weilbacher
  • Dave Nickason
  • Frank McCallister
  • Mariëtte Knap

I would like to thank all the MVP's that helped putting this document together!

Before you install Smallbusiness Server 2003 Service Pack 1 there are some important things you should know and you MUST take notice of them. You should not install the Service Packs before you have checked this list. Take your time preparing the installation and read as much as you can. As always you must have a working backup of your system before you install a service pack. More information on how to backup and restore your server can be found here: How to backup and restore your SBS 2003 server. Installing the Service Packs can take up to 4 hours under normal circumstances. You should not rush to install the Service Packs but make a plan. I do always install Service Packs on a Friday night or during weekends. If something goes wrong you have enough time to correct possible problems.

Some time ago Microsoft told us not to install Windows Server 2003 Service Pack 1 and now we have to. Can you explain that?

It is really simple. If you install Windows Server 2003 Service Pack 1 only, you will end up with a lot of stuff not working because those are specific to SBS 2003. When you install Small Business Server 2003 Service Pack 1 all the specific SBS 2003 wizards (and a lot more) are updated so that they can work with Windows Server 2003 SP1 installed. Conclusion is that now SBS 2003 SP1 is available you must install Windows Server 2003 SP1 and all other service packs discussed in this document. The effects of installing Windows Server 2003 Service Pack 1 without installing Small Business Server 2003 Service Pack 1 are described in Windows Small Business Server 2003 and Windows Server 2003 SP1 Known Issues.

Which patches and fixes are included SBS 2003 SP1 that we needed to install before SBS 2003 SP1 was released

  • 833992 Scheduled POP3 connector e-mail message downloads may not occur on your Windows Small Business Server 2003-based computer.
  • 831664 "The requested media failed to mount" error message when you try to perform a backup in Windows SBS 2003.
  • 835734 Many unexpected outbound e-mail messages appear in the SMTP queue in Small Business Server 2003.
  • 872769 You cannot configure Windows Firewall settings or Security Center settings on a Windows XP Service Pack 2 (SP2) based client computer that is in a Windows Small Business Server 2003-based network.
  • 832880 You cannot successfully install the intranet component or connect to http://companyweb in Windows Small Business Server 2003.
  • 843539 You cannot use Outlook Web Access with forms-based authentication and you receive a Store.exe e-mail alert message.
  • 884032 Update to deploy Windows XP Service Pack 2 to Windows XP Professional-based clients.

What is SBS Service Pack 1 for Small Business Server 2003?

Service pack 1 is a set of several updates to almost all of the server components of Small Business Server 2003 including specific SBS components like the Internet Connection Wizard (CEICW). It can either be downloaded or you can order the CD's from Microsoft. It contains the following parts:

  • Windows Server 2003 SP1
  • Exchange Server 2003 SP1
  • Windows SharePoint Services SP1
  • Windows Small Business Server 2003 Update KB891193 for Windows XP Service Pack 2
  • Windows Small Business Server 2003 SP1

The above mentioned service packs can be installed on Small Business Server 2003 Standard. If you are the proud owner of Small Business Server 2003 Premium you can install:

  • ISA 2004 SP1
  • SQL 2000 SP4

You will not be able to download the Premium updates for SBS 2003 but you can order the CD from this link: https://www.microsoft.upgrade.com/sbs/.

Download documentation for Small Business Server 2003 Service Pack 1

Vendor specific issues with Windows 2003 Service Pack 1 (part of SBS SP1)

DELL

HEWLETT PACKARD

COMPUTER ASSOCIATES ARCSERVE

Swing Migration: SBS 2003 SP1 Pre-Installation Issues

If you have used the Swing Migration method to move your server installation please read this document first: SBS 2003 SP1 Pre-Installation Issues Important for Swing Migration Servers.

Things you must do on the server and know before you install Small Business Server 2003 Service Pack 1

  1. Ensure that services such as SQLadmin [Monitoring], and the SQL instances for Sharepoint and Monitoring are logging in under local system. The application of SBS SP1 will need rights to these MSDE instances and the install will not run if 'log in under' is not set as local system.
  2. Setup causes some uninterruptible power supply (UPS) devices to switch to battery mode during hardware detection. If a UPS device switches to battery mode during hardware detection, Setup may fail.
  3. If you have previously installed Sharepoint services as a part of Small Business Server 2003 you will notice that there is a MSDE instance called 'Sharepoint'. If you have decided that you needed to move the data inside this instance to an instance called 'MyCompany' and after this you have deleted the Sharepoint instance, the SP1 installer will report an error but at the end of the installation sequence it will report that the install was successfull. However, the installation will not have completed succesfully. No MSDE instance will be upgraded to Service Pack 4 and other unexpected things can occur.
    The solution or workaround
    Before you install SBS SP1 uninstall the Intranet from the SBS setup and reinstall it. This will create a default Sharepoint instance and set the Companyweb to the Sharepoint instance. Be sure to backup your old SQL instance before doing this.
  4. If you are running Trend a/v or any other antivirus ensure you have disabled the antivirus before installing this service pack. Go into services and right click on properties and flip to ‘disable’ and reboot the server to ensure antivirus is not in memory.
  5. Make sure you are logged in as the build in Administrator before you try to install SBS SP1. Even an user with full admin rights, won't be able to install this servicepack. About 10 minutes into the install (after extracting the pack etcetera), you will get the message that only the build in admin can do this and you will have to start all over again.
  6. If you did not install Outlook 2003 in the Clientapps when you initially installed the server, you must do that before you install the service packs. If you install SBS SP1 without Outlook in the Clientapps, you will get an error message at the end of the SBS SP1 install. After that you will see the message that the update was successfully applied. After reboot review the logfiles in the \Program Files\Microsoft Integration\Windows for Small Business Server 2003\Logs. They will show you that the error was with Outlook 2003.
  7. You need at least two Gb free space on the boot drive. If you need stuff moved away from the boot drive please refer to this article http://download.microsoft.com/download/1/1/6/11671e4d-fb21-489c-870f-db36fd21a7d2/SBS_MoveDataFolders.DOC
  8. Review the group memberships of the Administrator account.  Click on Start, Server Management, Users, click on Administrator and review the “members of” tab.  By default, the administrator account should only have memberships in the following groups:
    1. Administrators
    2. Domain Admins
    3. Domain Users
    4. Enterprise Admins
    5. Group Policy Creator Owners
    6. Mobile Users
    7. Schema Adminis
    8. And possibly Internet users [if ISA 2000 is installed]
    9. You should NOT have membership in Power Users.

Things that can happen during the installation of Small Business Server Service Pack 1

  1. If you get an error during the installation of Windows Small Business Server 2003 Update KB891193 for Windows XP Service Pack 2 that the system cannot find the path, you must have moved the Clientapps folder to another location but you did not change the path in the registry. Take a look at this hive in the registry: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\clientsetup] "ClientAppsRoot"="C:\ClientApps" If you moved the Clientapps to drive D: the ClientAppsRoot must point to the same place.
    How to install Service Pack 1 for SBS 2003
  2. Ensure that this server has not had an Exchange Information Store transferred to it from a previous server. If you performed such a transfer as in swing migrations or other disaster recoveries, please wait on installing SBS 2003 SP1 until you review the deployment issues at www.sbsmigration.com page which will be released shortly.
  3. Review and make sure that the Server Management link is in the startup folder after applying SBS SP1 and the reboot.  IF IT IS NOT, this may be an indication that the installation was not successful.  Please review the install log files for error messages.
  4. If you renamed any .msi’s you may also experience issues.  It is important to remember any customizations you may have done and evaluate if they might be upgraded during this service pack installation. If they will be part of the upgrade and you have made substantial modifications, the install may indicate an error.  Review the log files as appropriate.
    An example of what can happen is this: You installed Group Policy Management with Service Pack 1 and you renamed the installer to gpmc1.02.msi. When applying SBS SP1 you get an error.
    More information If you look into C:\Program Files\Microsoft Integration\Windows Small Business Server 2003\Logs\SBSMSI-GPMC.LOG you will notice an error like this: "MSI (s) (14:38) : Product: Microsoft Group Policy Management Console with SP1 -- Error 1316. A network error occurred while attempting to read from the file: e:\129a93311345b099711ded\cd3\sbs\GPMC\gpmc1.02.msi"
    What happens is that MSI installer remembers the last name it installed from and it is looking for the same name for the update which does not exist and that causes the error. Please uninstall the GPMC from add/remove programs. After you have extracted SBS 2003 SP1 you install Group Policy Management from the directory called CD3 and then run SP1 for SBS 2003.
  5. If the install fails during the last patch, disk 2, patch 5 [also known as KB885918 or the Small Business Server sp1], we would recommend that you call Microsoft customer support http://www.microsoft.com/services/microsoftservices/supp.mspx#small and be prepared to send the following files in for review:  In the folder under Program Files\Microsoft Integration\Windows Small Business Server\ you will find the files: Eventlog.txt, Errorlog.txt and Setup.log.
  6. Cannot install SBS 2003 SP1 You received the following error message when trying to install SBS 2003 SP1, it may occur in different setup stages: "Extracting file failed. It is most likely caused low memory (low disk space for swapping file) or corrupted cab file." If you click OK, you may receive the following error:"Windows Small Business Server Service Pack 1 Setup has encountered an error. For more information, review the most recent entry in the Setup error log in C:\Program Files\Microsoft Integration Windows Small Business Server 2003 logs\setup.log." This is caused by possible corrupted installation files. The fix to delete the setup files in the %temp% folder.
  7. SP1 installation fails claiming the account is not an administrative account. SP1 installation fails claiming the account is not an administrative account however the user did log on using the builtin Administrator account. Garbage information regarding another non-existent DC in AD. If you run DCdiag and see replica errors those need to be fixed performing a metadata cleanup. If you do not have enough experience to do this we suggest you call Microsoft PSS. You must be a member of the Domain Admins, Schema Admins, and Enterprise Admins" error when you run the Windows Small Business Server 2003 Setup program
  8. If you get an error during installing any of the updates before SBS 2003 SP1 that has the following in the logfile (e.g. kb891193log.txt):
    874.578: Update.exe extended error code = 0x641
    874.578: Update.exe return code was masked to 0x643 for MSI custom action compliance
    you probably aren't logged in with the built in Administrator's account.

Things that can happen during the installation of ISA Server 2004 SP1 and SQL Server 2000 SP4 (Premium install)

  1. If during the installation of ISA 2004 you get prompted with the message that ISA 2000 cannot be uninstalled because IISadmin cannot shut down, DO NOT manually uninstall ISA 2000 as is prompted on the screen. Change the IISadmin service to disabled and reboot. Restart the ISA Server 2004 installation again. This will ensure that your ISA 2000 rulesets will be maintained and reimported back in.
  2. Do not attempt to install ISA 2004 remotely.  During the installation it will disable the external nic and you will not be able to remote to the machine in case of issues.  While the application of this service pack is NOT supported in a remote installation mode, the SBS 2003 standard portion has been done by some remotely over a TS session, however, plan accordingly should something occur.
  3. Dutch, Portuguese, and Swedish Windows SBS 2003 SP1 Premium Edition customers have not been able yet to upgrade the WMSDE Sharepoint instance to SQL, because there is simply no SQL 2000 server version in those languages. They can find everything they need to know about upgrading the WMSDE instance to full SQL used for Windows SharePoint Team Services with a step-by-step document that is released here.
  4. Check if you have an "Internet Users" security group and what its Pre-Windows 2000 security group name is. If it is something different than "SBS Internet Users" please change it.  If you don't change it, CEICW will fail during the upgrade of ISA 2000 to ISA 2004.
  5. If you have used a GPO to install the ISA 2000 Firewall Client on the workstations using the MSI file, you must remove it with this method BEFORE you install ISA 2004. The 2004 FC will be installed in the same share as the 2000 FC, preventing you from removing the old client.

Standard install step-by-step

Installing Small Business Server 2003 Service Pack is a 5 step procedure for the Standard version and a 7 step procedure for the Premium version. The following steps are involved:

  1. Download and install Windows 2003 Service Pack 1.
  2. Download and install Windows SharePoint Services 2.0 Service Pack 1.
  3. Download and install Windows Small Business Server 2003 Update KB891193 for Windows XP Service Pack 2.
  4. Download and install Exchange Service Pack 1. Instead of installing Exchange SP1 you can jump to Exchange SP2.
  5. Download and install Windows Small Business Server 2003 Service Pack 1.

If you have downloaded the above service packs copy them to a folder named SP1. If you install from CD just pop in the CD and autorun will present you the first screen:

Read, you men, READ

How to install Service Pack 1 for SBS 2003

Installing Windows 2003 Service Pack 1

In Windows Explorer, open the SP1 folder, and then double-click WindowsServer2003-KB889101-SP1-x86-ENU.exe. Below you will see a range of screen shots that will show you what to expect. If you install from CD just pop in the CD and autorun will present you the first screen:
How to install Service Pack 1 for SBS 2003
Choose to install Windows Server 2003 Service Pack 1.
How to install Service Pack 1 for SBS 2003
How to install Service Pack 1 for SBS 2003
How to install Service Pack 1 for SBS 2003
How to install Service Pack 1 for SBS 2003
How to install Service Pack 1 for SBS 2003
How to install Service Pack 1 for SBS 2003
You will be asked to stop the Windows Internet Name Service, please click Continue. It can take a while before setup continues, this is normal behavior.
How to install Service Pack 1 for SBS 2003
Windows Internet Names Service (WINS) is stopped.
How to install Service Pack 1 for SBS 2003
Setup continues...
How to install Service Pack 1 for SBS 2003
You must reboot your server before you can continue.

Installing Sharepoint Services 2.0 Service Pack 1

In Windows Explorer, open the SP1 folder, and then double-click SBS-WSS2003SP1-kb841876-fullfile-enu.exe. Below you will see a range of screen shots that will show you what to expect. If you install from CD just pop in the CD and autorun will present you the first screen:
How to install Service Pack 1 for SBS 2003
Choose to install Windows Sharepoint Services 2.0 Service Pack 1 Follow the instructions on the screen shots to see how this is completed.

Note
If the Repair or Reinstall Microsoft SharePoint Services 2.0 page appears, it indicates that this update has already been installed on the server. It is not necessary to repair or reinstall the update. Click Cancel, and proceed with the next instruction.

How to install Service Pack 1 for SBS 2003
Click Yes.
How to install Service Pack 1 for SBS 2003
Click Yes to accept the EULA.
How to install Service Pack 1 for SBS 2003
Aha, surprise! In most cases Windows Sharepoint Services Service Pack 1 is already installed on the server. Click OK to continue and setup will exit. It will continue when you did not have the service pack installed!

Installing Windows Small Business Server 2003 Update KB891193 for Windows XP Service Pack 2

In Windows Explorer, open the SP1 folder, and then double-click SBS2003-KB891193-X86-ENU.EXE. Below you will see a range of screen shots that will show you what to expect. This service pack will install Windows XP Service Pack 2 on your server in the ClientApps folder. It also modifies settings so that this Service Pack is automatically pushed to Windows XP clients who do not yet have Windows XP Service Pack 2 installed. After this service pack has been installed, you can remove the folder and contents where Windows XP Service Pack 1 is installed (\Clientapps\wxpsp1).

If you install from CD just pop in the CD and autorun will present you the first screen:
How to install Service Pack 1 for SBS 2003
Choose to install Windows XP Service Pack 2 for Client Deployment.

You will see the extraction window if you install from a download.
How to install Service Pack 1 for SBS 2003
The Service Pack is extracting files to your server.
How to install Service Pack 1 for SBS 2003
Choose Next to continue.
How to install Service Pack 1 for SBS 2003
Click Agree and choose Next.
How to install Service Pack 1 for SBS 2003
Setup is investigating your system.
How to install Service Pack 1 for SBS 2003
Setup is continuing the installation, click OK when setup has finished installing this service pack. div>

Installing Exchange Server 2003 Service Pack 1

In Windows Explorer, open the SP1 folder, and then double-click E3SP1ENG.exe. Below you will see a range of screen shots that will show you what to expect. You don't have to install Exchange Server Service Pack if you already installed this service pack in the past, but if you install it again it won't do any harm. If you install from CD just pop in the CD and autorun will present you the first screen:
How to install Service Pack 1 for SBS 2003
Choose to install Exchange Server 2003 Service Pack 1.

Installing from the downloaded files:

  1. In the Unzip To Folder dialog box, type the location of the SP1 folder, and then click the Unzip button.
  2. When the self-extraction process is complete, click OK, and then click Close.
  3. In Windows Explorer, double click the E3SP1ENG folder, double-click the setup folder, and then double-click the i386 folder.
  4. Double-click Update.exe, and then follow the instructions on the screen.
    Note:
    A warning appears informing you of a compatibility issue with this version of Windows. This warning does not apply to Windows Small Business Server 2003 installations. When the warning appears, click Continue.

How to install Service Pack 1 for SBS 2003
Extract Exchange Service Pack 1 by double clicking E3SP1ENG.exe to your folder called SP1.
How to install Service Pack 1 for SBS 2003
The files are being extracted to folder SP1. This can take a while to complete. In Windows Explorer, double click the E3SP1ENG folder, double-click the setup folder, and then double-click the i386 folder.
How to install Service Pack 1 for SBS 2003
Be patient...
How to install Service Pack 1 for SBS 2003
Setup has started. Click Next.
How to install Service Pack 1 for SBS 2003
Accept the EULA and click Next.
How to install Service Pack 1 for SBS 2003
Be sure to check that all choices are set to 'Update'. This is the default setting.
How to install Service Pack 1 for SBS 2003
A summary of the choices you made.
How to install Service Pack 1 for SBS 2003
Setup has started the installation of Exchange Service Pack 1.
How to install Service Pack 1 for SBS 2003
Setup has finished the installation of Exchange Server 2003 Service Pack 1. Click Finish. If you are prompted to reboot the server you must do that.

Installing Windows Small Business Server 2003 Service Pack 1

In Windows Explorer, open the SP1 folder, and then double-click SBS2003-KB885918-SP1-X86-ENU.EXE. Below you will see a range of screen shots that will show you what to expect. Windows Small Business Server 2003 Service Pack 1 updates SBS 2003 specific components like the Wizards you use to configure Internet access (CEICW). It also updates the MSDE instances for Monitoring and Sharepoint to Service Pack level 4.

If you install from CD just pop in the CD and autorun will present you the first screen:
How to install Service Pack 1 for SBS 2003
Choose to install Windows Small Business Server 2003 Service Pack 1.
How to install Service Pack 1 for SBS 2003
Setup is extracting the service pack files. If you are installing from CD you will not see this happen, this will only happen if you have downloaded Small Business Server 2003 Service Pack 1 from Microsoft.
How to install Service Pack 1 for SBS 2003
Setup has started the installation.
How to install Service Pack 1 for SBS 2003
Accept the EULA and click Next.
How to install Service Pack 1 for SBS 2003
Setup is inspecting your server.
How to install Service Pack 1 for SBS 2003
Setup started the installation of Small Business Server 2003 Service Pack 1.
How to install Service Pack 1 for SBS 2003
Click Finish and your server will be rebooted.


Premium install step-by-step

  1. Install ISA Server 2004 (SBS 2003 Premium only). You cannot download ISA Server 2004 with SP1, you must order the CD from Microsoft. Do NOT try to install any other version then from the original SBS 2003 SP1 Premium CD, because there are scripts necessary to move the old settings from your ISA Server 2000 installation.
  2. Download and install SQL Server Service Pack 4 (SBS 2003 Premium only).

Installing ISA Server 2004 with Server Service Pack 1 (Premium only)

Put the SBS 2003 Premium CD in your CD drive and double click it. Choose to install ISA Server 2004 with Service Pack 1. Below you will see a range of screenshots that will show you what to expect. If you install ISA Server 2004 with SP1 it will install a MSDE instance that will automatically be upgraded to MSDE Service Pack 4. If you install from CD just pop in the CD and autorun will present you the first screen:
How to install Service Pack 1 for SBS 2003
Choose to install Microsoft Internet Security and Acceleration Server 2004. The installations includes ISA Server 2004 Service Pack 1 and a MSDE Instances with Service Pack 4 installed.
How to install Service Pack 1 for SBS 2003
Setup informs you that this is a special installer for Small Business Server 2003. This is the reason why you should only install from the official SBS 2003 Premium CD and NOT from any other source.
How to install Service Pack 1 for SBS 2003
Accept the EULA and click next.
How to install Service Pack 1 for SBS 2003
Accept the default location for installation but if you wish you can change this.
How to install Service Pack 1 for SBS 2003
Setup is ready to install ISA Server 2004 with Service Pack 1 on your server, click Finish.
How to install Service Pack 1 for SBS 2003
Setup has exported your current ISA Server 2000 settings and will uninstall ISA Server 2000.
How to install Service Pack 1 for SBS 2003
Setup is installing ISA Server 2004 with Service Pack 1.
How to install Service Pack 1 for SBS 2003
Setup has finished the installation of ISA Server 2004 with Service Pack 1 and prompts you to run the Configure E-mail and Internet Connection Wizard. Click Next. For more details on how to configure your server for Internet access please follow the instructions in: How to configure the server for Internet access. After you have configured the server for Internet Access, setup will continue.

How to install Service Pack 1 for SBS 2003
Setup will install a MSDE instance for you for logging purposes. Logging in ISA 2004 with Service Pack 1 is extremely improved compared to ISA Server 2000.
How to install Service Pack 1 for SBS 2003
Setup has finished installing ISA Server 2004 with Service Pack 1, click Close.
How to install Service Pack 1 for SBS 2003
You are informed that you must reboot the server, click OK to reboot the server.

Installing Windows SQL Server 2000 Service Pack 4 (Premium only)

The two MSDE instances, SBSMONITORING and SHAREPOINT are upgraded by Small Business Server 2003 Service Pack 1. If you upgraded the Sharepoint Instance to full blown SQL you must upgrade this instance to SQL Server 2000 Service Pack 4. You cannot upgrade both at the same time, you need to upgrade one by one. If you have more SQL instances upgrade those too. In Windows Explorer, open the SP1 folder, and then double click SQL2000-KB884525-SP4-x86.EXE.
How to install Service Pack 1 for SBS 2003
Extract the contents to the SP1 folder.
How to install Service Pack 1 for SBS 2003
Click Finish. Browse to the SP1 folder and double click 'setup.bat'. If you install from CD just pop in the CD and autorun will present you the first screen:

How to install Service Pack 1 for SBS 2003
How to install Service Pack 1 for SBS 2003
Click Next.
How to install Service Pack 1 for SBS 2003
Click Yes to accept the EULA and continue setup.
How to install Service Pack 1 for SBS 2003
This is an important window. You must now choose which instance you are going to upgrade to SQL Service Pack 4. The instances MSFW and SBSMONITORING are already upgraded to service pack 4 by the ISA Server 2004 with Service Pack 1 installer (this installs a MSDE instance with SP4) and SBS Monitoring has already been upgraded when you installed Small Business Server 2003 Service Pack 1.

In our pre SBS SP1 installation we upgraded the Sharepoint instance to full SQL because we wanted to enjoy Full Text Search in Sharepoint. Conclusion is that we need to install SQL Service Pack 4 on the Sharepoint instance. If you have any other SQL instances installed you must install SQL Service Pack 4 on these instances too. You cannot choose more then one instance. To install SQL Service Pack 4 on another instance you must run setup again.
How to install Service Pack 1 for SBS 2003
Accept the default settings.
How to install Service Pack 1 for SBS 2003
You can choose to send fatal errors to Microsoft for research, click OK.
How to install Service Pack 1 for SBS 2003
Setup informs you that it has enough information to install SQL Service Pack 4, click Next.
How to install Service Pack 1 for SBS 2003
Setup is copying files to your servers hard drive.
How to install Service Pack 1 for SBS 2003
Setup is running several scripts to update your SQL instance to SQL 2000 Service Pack 4.
How to install Service Pack 1 for SBS 2003
Setup continues....
How to install Service Pack 1 for SBS 2003
Aha, there is the upgrade for Full Text Search.
How to install Service Pack 1 for SBS 2003
Registering ActiveX...
How to install Service Pack 1 for SBS 2003
Setup informs you to make backups. Click OK.
How to install Service Pack 1 for SBS 2003
Click Finish to reboot the server. Now you are done with installing SQL 2000 Service Pack 4 and you have completed the installation of all service packs for Small Business Server 2003!


Things to do after the upgrade

Do not run the Windows Server 2003 Security Configuration Wizard on Windows Small Business Server 2003

The Security Configuration Wizard, which is included in Service Pack 1 for Windows Server 2003, was not designed to work with Windows Small Business Server 2003. Running this wizard can create conflicts with settings that are configured by Windows Small Business Server 2003 Setup.

To help secure a computer running Windows Small Business Server 2003, it is recommended that you accept the default settings during Setup, and then run the Configure E-mail and Internet Configuration Wizard. If you run the Security Configuration Wizard on Windows Small Business Server 2003 and experience problems, use the rollback feature in the Security Configuration Wizard to undo the changes.

Things to do after the installation of Small Business Server Service Pack 1 (Standard install)  

  1. When the server has rebooted from installing the Small Business Server Service Pack 1, the login entries are totally blank. You have to type in "Administrator" and the domain name is flipped to 'blank".  Click on options to show the 'Log on to:' and click in the dropdown box to select the domain.
    How to install Service Pack 1 for SBS 2003
  2. Re-enable antivirus.
  3. Send test messages/emails, internal as well as external.
  4. Check event logs.
  5. Check if all services that should be running, are running. Most probably you will get an error message before login if a service has failed. The eventlogs will tell you which service failed.
  6. Check printing.
  7. Cleanup the Clientapps folder. You can delete the folder that contains Windows XP Service Pack 1 (\Clientapps\wxpsp1).
    How to install Service Pack 1 for SBS 2003
  8. Downloada and install Microsoft Baseline Security Analyzer V1.2.1. Run a security check on your system! Microsoft Baseline Security Analyzer V1.2.1 will report any missing service packs or security patches.
  9. Be sure you review the revised restoring your server notes in the SBS 2003 SP1. You will now need to apply SP1 on Windows 2003 Server before restoring the server. If you restore your server after you have applied the service packs you must install Windows 2003 Server Service Pack 1 before you can do a disaster restore. For more information on Backup and Restore download the most current version of "Backing up and Restoring Windows Small Business Server 2003", see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=39741.
  10. It now appears that SBSbackup does full SQL backups and there is no need to adjust the SQL databases to ‘simple’ in order to backup SQL server.
  11. After the install, if you have SUS installed on the SBS 2003 sp1 server you will now see error codes 1001 and 1004 in the event viewer indicating issues with WU MSInstaller. The issues can be safely ignored. There will be an upcoming Knowledge base article for this.
  12. ThThe Performance Reports are sending with the Servername in stead of the Company name. It seems that several registry entries in HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer are reset to by SP1. This includes RegisteredOrganization, RegisteredOwner, Address1 & 2, City, State, Zip, and the phone numbers.
    How to install Service Pack 1 for SBS 2003

Things to do after the installation of Small Business Server Service Pack 1 (Premium install)

  1. ISA Server 2004 with Service Pack 1 will report an error that a Web Publishing rule is invalid. This happens if you published the companyweb in your pre SP1 SBS 2003 according to How to publish http://Companyweb to the Internet by using ISA Server 2000 on a server that is running Windows Small Business Server 2003, Premium Edition. This rule is called ISA22 and you need to delete that rule.
  2. Check out the readme on the Premium SP1 CD for the exact syntax to add the Firewall Client 2004 to the Assigned Clientapplications. This syntax will make sure that the Firewall Client is looking for the right servername and that 'Auto discovery' is turned off.
  3. Network attached devices such as scanners may need ISA rules built. We found that we had to enable internal FTP traffic to the network for ISA 2004. We had to build a rule set, one for inbound port 21 to the server. [at this time my Konica scanner only supports FTP to server, the Ricoh's will support SMB to Windows 2003 server in about a month].
  4. If you are seeing an error 14079 from ISA Server 2004, this can be ignored at this time see KB 840180 - You receive a false positive Firewall service error message on your ISA Server 2004 computer:  http://support.microsoft.com/Default.aspx?scid=kb;en-us;840180. You may also want to remove the monitoring from add/remove programs and reinstall it and see if that clears up the issue.
  5. If after the installation of the service pack you receive “allocated memory alerts” review the instructions at http://msmvps.com/bradley/archive/2005/02/04/34984.aspx and consider “throttling” the ISA instance as follows:
    Open a command prompt and type in the following instructions: 
    1. Osql –E –S %computername%\MSFW
    2. sp_configure ‘show advanced options’,1
    3. reconfigure with override
    4. go
    5. sp_configure ‘max server memory’,NNNN (Where NNNN is the amount of ram in mb.  Recommended amount is 100 MB for SBS)
    6. reconfigure with override
    7. go
    8. exit

Swing Migration: SBS 2003 SP1 Pre(Post)-Installation Issues

If you have used the Swing Migration method to move your server installation please read this document first: SBS 2003 SP1 Pre-Installation Issues Important for Swing Migration Servers.


Errors that can occur after the upgrade

How to fix DCOM error 10016 and/or when you run the Backup wizard you get an error when you assign a tape changer.

This error can occur after you have installed security update 894549 for Exchange Server 2003 SP1 or Gold. In many cases this update was installed prior to installing Exchange Server 2003 Service Pack 1 and Windows 2003 Service Pack 1. It is not perfectly clear to me what triggered this error.

  1. Check the event log for DCOM error 10016. It will show up after each reboot. Here is a screenshot of the error.
    How to install Service Pack 1 for SBS 2003
  2. If you run the backup wizard and you assign a tape changer you may see this error:
    How to install Service Pack 1 for SBS 2003
    In the event log you will see this error
    How to install Service Pack 1 for SBS 2003
  3. Start regedit from the command prompt and find the CLSID key from the above error. Just copy and past that information in the search window in regedit.
    How to install Service Pack 1 for SBS 2003
  4. Locate the AppID key in the right pane. When searching the registry on this AppID key, you will find the LocalService name, in this case MSEXCHANGEIS:
    How to install Service Pack 1 for SBS 2003
  5. Close the registry, and start Component services. Drill down to DCOM Config. In this case you won’t find the MSEXCHANGEIS, but you do find the AppID key. Right click and choose Properties:
    How to install Service Pack 1 for SBS 2003
  6. Tab Security, Launch and Activation Permissions, Edit and add the Administrator and check all permissions as listed in the screenshot.
    How to install Service Pack 1 for SBS 2003
  7. Tab Security, Launch and Activation Permissions, Edit and add the SYSTEM and check all permissions as listed in the screenshot. In You must reboot the server before this setting will have any effect.
    How to install Service Pack 1 for SBS 2003

How to fix DSRestore error 1005

After the installation of Windows 2003 sp1, you will see an error message “The DSRestore Filter failed to connect to the local SAM Server.  Error returned is ", this is an event caused by Windows 2003 SP1.
How to install Service Pack 1 for SBS 2003
If you change the Administrator password ‘after’ the application of SBS 2003 SP1 [which includes Windows 2003 SP1] the Administrator password will no longer sync automagically with the DSRM password and we are now like ‘normal’ Windows Server in this behavior. It can however, be manually adjusted following this KB: a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;322672" target="_blank"> http://support.microsoft.com/default.aspx?scid=kb;en-us;322672. We expect to have a windows update-able fix for this issue at a later date. Connectivity issues could be caused by Installing security update MS05-019 or Windows Server 2003 Service Pack 1 may cause network connectivity between clients and servers to fail.

MBSA reports that there is a security problem in MSXML after SBS 2003 SP1

SBS Server 2003 with SP1 applied. running MBSA reports that there is a security problem in MSXML: 'The latest service pack for this product is not installed. Currently SP7 is installed. The latest service pack is SP5.' The reason is that you are using MBSA 1.2 and this tool cannot detect those service packs. Later this year Microsoft will release MBSA 2.0 and that will fix it.

ISA 2004 RPC Filter Blocks Outlook Traffic from Windows Server 2003

Outlook, installed on a member server in Terminal Server Application mode, is unable to retrieve email from Exchange on an SBS 2003 SP1 server with ISA. You should download and install this fix: Microsoft Internet Security and Acceleration (ISA) Server 2004 Standard Edition RPC Filter Blocks Outlook Traffic from Computers Running Windows Server 2003 Service Pack 1 (SP1).

After SBS 2003 SP1 installation, you can uninstall the Companyweb or the Monitoring component, however, when reinstalling the components through 'SBS Integrated Setup', you are prompted to insert the CD 3

Insert Windows Small Business Server 2003 Disc 3 or point to location where Windows Small Business Server Setup files may be found. However, after inserting the original SBS CD3 and clicking OK, the wizard then gives the following error: The drive contains a disc for Windows Small Business Server 2003 with no service packs.  When the prompt appears, insert a disc for Windows Small Business Server 2003 with Service Pack 1. Since the CD3 for SBS SP1 doesn't include the Monitoring/Companyweb part, the installation cannot proceed. The reason for this behaviour is that SP1 has updated the Intranet component. Extract the SBS SP1 installation folders, then point the SBS Integrated setup program to the folder for the 'SP1 CD3' contents. The extraction process is listed below, please follow the exact steps or the extracted files will be removed.

  1. Start a cmd prompt and change directory to the SP1 download folder (or the SBS03_SP1 folder on PKG_CD2).
  2. Then key 'SBS2003-KB885918-SP1-X86-ENU.EXE /?', the installer extracts files into a guid-like folder name like C:\b5469c25ed0a876e198de1b10efc.
  3. Meanwhile, the help message box is displayed. Do not click OK, or the GUID-like folder will vanish.
  4. Instead, we go to 'Task Manager', end the process 'SBS2003-KB885918-SP1-X86-ENU.EXE' first, then, end the 'update.exe' process. By doing this, the install folder will remain on your hard disk. Note that you need to end these 2 process in turn.
  5. Now go the download or CD folder which contains SBS2003-KB891193-X86-ENU.EXE. Open up a command console and issue 'SBS2003-KB891193-X86-ENU.EXE /?'.
  6. The files will be extracted to another GUID-like folder and the Help window comes up. Again, we will not click OK on the Help window.
  7. Go to 'Task Manager', and then end the process 'SBS2003-KB891193-X86-ENU.EXE' and 'update.exe' in turn. That will end the install process without cleaning up the extracted files.
  8. Run the SBS Integrated setup, and when the setup program prompts for the CD3, point it to the GUID folder created above.

If the first folder doesn't have what the setup program wants, point to the second folder.

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